General Queries

How do I contact Customer Support?

You can email us on support@paasspay.com or call us on +91-9308586067 (11:00 AM to 8:00 PM).


What is paasspay.com?

As the name suggests, we are all about the world around you. We want to be your companion on life’s daily services.

So, whether you want to Plumber or Electrician, Home Appliances Service or Home Cleaning Services Whatever Service you Want at your home.


What is new on paasspay.com?

At paasspay.com, we’ve categorised and made available a huge supply of services in a way that they can be easily discovered and Booked.  You have search with multiple filters that can help you narrow down hassle free to what you are looking for.

We also have a brand new app that helps you get personalised offers based on your location and preferences. You can download it on Google Play Store. Get it now.


Why should I download the paasspay.com mobile app?

Our paasspay.com mobile app is a light-weight(less than 6 MB) and easy to use app, that would give you the freedom to do what you love, anywhere you are.

You can download it on Google Play Store. Get it now.


How do I register myself on paasspay.com?

Our registration process is quick & simple. You just need to register on the paasspay.com app/website using your Mobile Number.


I have feedback or an idea to share, how do I share it?

We LOVE feedback & ideas. Please feel free to share all your thoughts on support@paasspay.com.

Order Related Queries

Where I will find my booking after order?

Just click on the “Purchases” button on your app’s bottom menu or go to your profile page and click on “Order” done.

Is there any service warranty?

Yes, paasspay provides 15 days service warranty.

How I will use the Paasspay service warranty?

You just mail us on support@paasspay.com or Whatsapp.

What is PaassPay service warranty?

When you book a service and technician solve your issue but some time happened problem again arrive after service that time paasspay will help you to solve the problem that called paasspay service warranty

I am unable to find my problem in paasspay?

No issue you just book an Inspection service our expert will visit your address and will solve your problem.

Where I find new offers or discount coupons for paasspay?

Easy you just visit your profile page and click on “coupons“.

Where I will manage or update my profile or address?

Easy just go to your profile page and click on “profile” for profile manage and click on “Address” for manage your address.

How I will send someone a gift card from paasspay?

Just purchase a gift card for those who you want to send and add their mail address of him on time of purchase.

Other Queriers

What do if the technician does misbehave?

You can give rating and feedback on paasspay about technician behave and service related or if problem is big then you also mail us on support@paasspay.com

What to do if I book a service but after booking the technician refused or deny to do his duty or does not pick up my phone?

Don’t worry just send a message on our Whatsapp or mail us on support@paasspay.com

What to do if I don’t have cash and the technician also doesn’t have an online payment option?

Don’t worry just recharge your wallet and call us for payment.

How do I recharge my wallet?

Just go to your wallet and click on Wallet top-up option and follow the link and use your favourite payment method to pay on checkout.

Service Partners Quairies

How I will get orders on paasspay?

Maintain your wallet minimum balance, always do your job on time, and behave well with customers so customer gives you five-star ratings.

Why am I unable to see my orders on my app dashboard?

Check your wallet balance if your balance is lower than the minimum balance then just recharge your wallet and call us to enable your order option on your app dashboard.

How I top-up my wallet?

Just go to your wallet and click on Wallet top-up option and follow the link and use your favourite payment method to pay on checkout.

I received an order but suddenly arrived a problem with me or was I busy on my personal call then what I do?

Simply just call us and request to transfer the order to another service partner.

How I pay paasspay commission?

You just maintain your wallet balance paasspay will automatically deduct his commission from your wallet.

What is the minimum balance on the wallet?

A certain amount as per your subscription plan which was subscribed to you at the time of registration on paasspay.

what to do if a customer misbehaved or refused to pay?

You just call us and inform the situation then our customer service expert will handle the customer you don’t need to argue with the customer.