Effective Date: October 26, 2025

At PaassPay, we strive to provide a smooth and transparent experience for all our users. We understand that plans can change — therefore, we offer a free cancellation policy with no charges or penalties for cancellations made under the terms below.

1. Free Cancellation

  • You can cancel any booking at any time before the service begins without incurring any charges.
  • There are no hidden fees, deductions, or penalties for cancellations.
  • Any payment already made will be fully refunded to your original payment method.

2. How to Cancel

You can cancel a booking easily through:

Once the cancellation request is received, you’ll get a confirmation message or email.

3. Refund Process

  • If you made an advance payment, the full amount will be refunded.
  • Refunds are typically processed within 5–7 business days, depending on your payment method or bank.

4. Service Provider Cancellations

  • If a service provider cancels the booking, you will be notified immediately and given the option to:
    • Rebook with another provider, or
    • Receive a full refund.

5. Exceptions

Our cancellation policy is flexible and customer-friendly; however, PaassPay reserves the right to refuse or limit cancellations in cases of repeated misuse or fraudulent activity.

6. Contact Us

For any questions or assistance related to cancellations, please contact us:

Email: paasspay@gmail.com