Paasspay Privacy Policy

Paasspay Privacy Policy

This Privacy Policy explains how PPQR Technologies Pvt. Ltd. (“Paasspay,” “we,” “our,” or “us”) collects, uses, discloses, and protects your information when you use our website, mobile application, and related services. By accessing or using our platform, you consent to the collection and use of your data as described in this Policy.

1. About Us

Paasspay is operated by PPQR Technologies Pvt. Ltd. (CIN: U74950JH2022PTC018590), registered at 771A, 2nd Street, Hindpiri, Ranchi – 834001, Jharkhand, India. We are committed to protecting your privacy and ensuring transparency in how your personal data is handled.

2. Information We Collect

We may collect the following types of information to provide and improve our services:

  • Personal Information: Name, contact details, address, date of birth, and identification information when you register or book a service.
  • Transactional Data: Payment history, service orders, and booking details processed through our platform.
  • Device & Usage Data: IP address, browser type, device identifiers, app usage patterns, and log data for analytics and security.
  • Location Data: Approximate or precise location when using location-based services or enabling GPS in our app.
  • Communication Data: Emails, chat messages, reviews, and feedback shared through our platform.

3. How We Use Your Information

We use the collected data to:

  • Provide, manage, and improve our platform and services.
  • Process bookings, payments, and refunds.
  • Verify user and partner identities for safety and compliance.
  • Communicate important updates, offers, and service notifications.
  • Resolve complaints, technical issues, and disputes efficiently.
  • Comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process personal data under the following legal grounds:

  • With your consent, when you register or use our services.
  • To perform contractual obligations under service bookings.
  • To comply with legal requirements under applicable laws.
  • To pursue legitimate business interests such as fraud prevention, customer support, and service enhancement.

5. Cookies and Tracking Technologies

Our website and app may use cookies and similar technologies to enhance user experience, remember preferences, and analyze usage. You can modify your browser settings to disable cookies, but some features of our platform may not function properly if you do so.

6. Sharing and Disclosure of Information

We do not sell or rent your personal information. However, we may share data in the following circumstances:

  • With verified service partners to fulfill your booking requests.
  • With payment gateways, hosting providers, or third-party vendors for operational support.
  • With legal authorities if required by law, regulation, or court order.
  • In cases of business restructuring, merger, or acquisition (with prior notice to you).

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal requirements, and resolve disputes. Once data is no longer required, it is securely deleted or anonymized.

8. Data Security

We employ industry-standard security practices, including encryption, access control, and regular audits, to safeguard your personal data against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security of data transmitted over the internet.

9. Your Rights

As a user, you have the following rights with respect to your data:

  • Access and obtain a copy of your personal data.
  • Request correction of inaccurate or incomplete data.
  • Withdraw consent for specific types of processing.
  • Request deletion of your account and personal data, subject to applicable laws.

To exercise these rights, please contact us using the details below.

10. Third-Party Links

Our platform may contain links to external websites or applications. We are not responsible for the privacy practices or content of those third-party platforms. We encourage users to review their privacy policies before providing any personal data.

11. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently received such data, we will take steps to delete it promptly.

12. Force Majeure

We shall not be held responsible for any failure or delay in processing or protecting data due to causes beyond our reasonable control, including natural disasters, acts of God, war, cyberattacks, or government actions that affect system operations.

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. Updated versions will be published on our website with a revised effective date. Continued use of our platform after such updates constitutes your acknowledgment and acceptance of the changes.

14. Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy or our data practices, please contact:

PPQR Technologies Pvt. Ltd.
771A, 2nd Street, Hindpiri, Ranchi – 834001, Jharkhand, India
Email: support@paasspay.com
Website: www.paasspay.com

Last updated: November 2025